Terms and Conditions

Last Updated: February 3, 2026

1) Acceptance of These Terms

By accessing or using this website (the “Site”), you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, do not use the Site.

2) Who We Are

This Site is operated by AGCM (“AGCM,” “we,” “us,” “our”).\ Contact: marketing@agcm.com

3) Changes to the Site or Terms

We may update the Site and these Terms at any time. Changes are effective when posted. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

4) Permitted Use / Site Access

You may use the Site for lawful purposes only. You agree not to:

Use the Site in a way that violates any law or regulation
Attempt to gain unauthorized access to any portion of the Site or its systems
Interfere with the security, performance, or functionality of the Site
Upload or transmit malicious code, spam, or harmful content

5) No Professional Advice / Informational Purposes

Any information on the Site is provided for general informational purposes only and does not constitute professional, legal, financial, or compliance advice. You should consult appropriate professionals for advice specific to your situation.

6) Quotes, Proposals, and Services

Any quotes, proposals, statements of work, or service descriptions provided through the Site or via email are non-binding unless expressly agreed to in a written contract signed by both parties. Final pricing, scope, timelines, and deliverables are governed by the applicable signed agreement.

7) User Submissions and Communications

If you submit information through the Site (e.g., forms, messages, inquiries), you represent that:

You have the right to provide it
It is accurate to the best of your knowledge
It does not infringe third-party rights or violate any law

We may use submitted information to respond to you and for legitimate business purposes in accordance with our Privacy practices (if/when posted).

8) Sensitive/Regulated Data Disclaimer (Important)

AGCM may handle sensitive or regulated information in the course of business; however:

Do not submit sensitive, regulated, or confidential data through this Site unless we explicitly provide a secure method and have confirmed in writing that the method is approved for such data.

Examples include (but are not limited to):

Social Security numbers, driver’s license numbers
Payment card details
Medical/health information (PHI)
Government-regulated or contract-controlled data (e.g., CUI/FCI)
Credentials/passwords

If you send such data without an approved secure method, you do so at your own risk.

9) Intellectual Property

All content on the Site—including text, graphics, logos, images, and overall design—is owned by AGCM or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, modify, distribute, or create derivative works from Site content without our written permission.

10) Third-Party Links

The Site may contain links to third-party websites. We do not control and are not responsible for third-party content, policies, or practices. Access third-party sites at your own risk.

11) Disclaimers

The Site is provided on an “AS IS” and “AS AVAILABLE” basis. We make no warranties of any kind, express or implied, including fitness for a particular purpose, non-infringement, or that the Site will be uninterrupted or error-free.

12) Limitation of Liability

To the maximum extent permitted by law, AGCM will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from or related to your use of (or inability to use) the Site.

In no event will AGCM’s total liability for all claims relating to the Site exceed $100 USD (or the minimum amount permitted by law, if greater).

13) Indemnification

You agree to defend, indemnify, and hold harmless AGCM and its officers, employees, and agents from and against claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of your violation of these Terms or misuse of the Site.

14) Governing Law / Venue

These Terms are governed by the laws of the state where AGCM’s principal place of business is located, without regard to conflict of law principles. You agree that any dispute arising from these Terms will be brought in the state or federal courts located in that state, unless otherwise required by law.

15) Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.

16) Contact

Questions about these Terms: marketing@agcm.com

AGCM — SMS/Text Messaging Policy (Teams Phone SMS)

Last Updated: February 27, 2026

AG|CM does not share, sell, rent, or disclose mobile opt-in data with third parties for marketing or promotional purposes.

This SMS/Text Messaging Policy (“SMS Policy”) governs AGCM’s use of business text messaging, including text messaging enabled through Microsoft Teams Phone (or similar business messaging tools), and applies to employees, contractors, and authorized users (“Users”).

1) Purpose

The purpose of SMS at AGCM is to support business communications such as:

Scheduling and coordination
Time-sensitive updates
Basic customer service and project coordination
Appointment reminders and logistics

SMS is not intended to replace formal communications, secure channels, or contract notices.

2) Scope

This SMS Policy applies to:

Any SMS/MMS messages sent or received using AGCM-managed numbers, accounts, or platforms
Any business texting conducted on behalf of AGCM
Any text communications with customers, prospects, vendors, or partners

3) Consent / Opt-In Requirement (Important)

AGCM will only send business text messages to external recipients when we have appropriate consent, which may include express consent or express written consent as required by applicable law.

Because AGCM currently does not have an established SMS opt-in program, AGCM will implement one or more approved opt-in methods before initiating outbound texting campaigns or recurring messages. Approved opt-in methods may include:

A written consent form (digital or paper)
A website or electronic checkbox with required disclosures
A text-to-join keyword flow (where supported)
An email confirmation workflow documenting consent

No mass texting, marketing texting, or recurring messaging may occur without an approved opt-in workflow and documented consent.

4) Required Disclosures (When Opt-In Is Implemented)

When AGCM requests consent to text, the following disclosures must be provided (as applicable):

The types of messages to be sent (e.g., appointment updates, project coordination)
Message frequency (estimated or “varies”)
“Message and data rates may apply”
Opt-out instructions (e.g., reply STOP)
Help instructions (e.g., reply HELP or contact marketing@agcm.com)
Link or reference to this SMS Policy (when feasible)

5) Opt-Out / STOP Handling

Recipients must be able to opt out at any time.

If a recipient replies STOP, END, CANCEL, UNSUBSCRIBE, or similar, Users must:
- Stop texting that recipient (except for a one-time confirmation if needed)
- Record the opt-out in the approved system or CRM (if used)
- Escalate any uncertainty to marketing@agcm.com

Users may not attempt to override or ignore opt-outs.

6) HELP / Support

If a recipient replies HELP or requests assistance, Users should provide:

The AGCM contact email: marketing@agcm.com
A brief description of how to opt out (“Reply STOP to opt out.”)

7) Prohibited Content — No Sensitive or Regulated Data

To reduce risk and protect clients, AGCM SMS must never be used to transmit or request sensitive, confidential, or regulated information, including but not limited to:

Passwords, authentication codes, MFA codes
Financial account numbers, payment card information
Social Security numbers, driver’s license numbers
Medical/health information (PHI)
Government-controlled information (e.g., CUI/FCI), export-controlled data, or confidential client deliverables
Any information labeled “confidential,” “restricted,” or subject to contractual security requirements

If such information is needed, Users must direct the recipient to an approved secure channel (e.g., secure portal, encrypted email, file-sharing system, or contract-approved method).

8) Professional Conduct / Acceptable Use

Users must:

Use professional language and maintain respectful communications
Text only during reasonable hours unless urgent
Avoid harassment, discrimination, threats, or inappropriate content
Avoid sending repeated messages without a response
Use SMS only for legitimate business purposes

AGCM reserves the right to monitor, audit, and retain SMS communications for business, legal, and compliance purposes as permitted by law.

9) Marketing Texts (Additional Restrictions)

Marketing or promotional SMS messages require:

A compliant opt-in process with documented consent
Clear disclosures and opt-out instructions
Review/approval by the designated business owner (or marketing/compliance)

If consent is not clearly documented, do not send marketing texts.

10) Recordkeeping & Retention

Where feasible, AGCM will retain text message records for operational, legal, or compliance needs. Users must not delete or intentionally evade retention controls. If retention is managed by platform policy, Users must comply with those configurations.

11) Security Requirements